Frequently Asked Questions

Check-in begins at 17h00. Check-out must be done by 10:00 a.m. on the day of departure.

The applicable conditions depend on the selected rate:

• Best Available Rate: Free cancellation up to 21 days before arrival. Cancellations 20–8 days prior incur a charge of 25% of the total reservation value. Cancellations made less than 7 days before arrival incur a charge of 50% of the total reservation value.

• Non-Refundable Rate: The total amount is charged at the time of booking and is non-refundable in case of cancellation or no-show.

• Flexible Rate: Free cancellation up to 48 hours before arrival. After this period, or in case of no-show, 50% of the reservation value will be charged.

To request changes, please contact our reservations team at: reservas@goldenclubcabanas.com

Apartment or view preferences can be indicated at the time of booking or by email and will be treated as special requests. They are subject to availability and do not constitute a guaranteed assignment.

We offer the following options:

• Room Only
• Bed & Breakfast
• Half Board
• Full Board
• All Inclusive

• Sunrise Studio: 2 adults + 1 child
• Sunrise Studio Plus: up to 3 adults + 1 child, or 2 adults + 2 children
• Sunset Studio: 2 adults + 1 child
• Sunset Studio Plus: 2 adults + 2 children
• Sunset 1-Bedroom Apartment: 2 adults + 2 children
• Sunset 1-Bedroom Plus Apartment: 3 adults + 2 children
• Sunset 2-Bedroom Apartment / Sunset Villa: 4 adults + 2 children

Notes:
In all types, the maximum child age is 12 years.
Due to the size of the Sunrise Studio and Sunset Studio, a cot cannot be provided. If you need this equipment, we recommend choosing an alternative type.

All apartments are equipped with a kitchenette or kitchen, microwave, hob (2 or 4 burners), refrigerator, private bathroom, air conditioning, and a flat-screen TV.

Yes. All apartments have free Wi-Fi. The password is posted on the inside of the entrance door. If you wish to access the internet in other resort areas, you can request additional credentials at Reception.

Only the Sunset 2-Bedroom Apartments and Sunset Villa apartment types include a bedroom with a double bed. The remaining types are equipped with single beds.

• General cleaning: every two days
• Towel change: twice a week (only for stays of four nights or more)
• Linen change: once a week

Notes:
Housekeeping does not include dishwashing or kitchen tidying.
No towel change will be made on the day before check-out.

• Restaurante Amarelo – 8am – 10am; 12:30pm – 2pm; 7pm – 9:00pm (open all year)
• Ria Café – 10am – 11pm (mid-October to mid-May)
• Bar A Vela – 10am – 11pm (mid-May to mid-October)

Note: All opening hours are subject to change without prior notice.